Product Updates

Two readability improvements from user-conference feedback. Long notes in the First Article Inspection Report modal now truncate after five lines, so you can scan a report quickly without one entry hogging the whole modal. And the Job Quality part-details table now wraps dates and operator names, so they stay readable on smaller screens like laptops — no need to download the report just to read it.

Quality plans can now use decimal bubble numbers — for example, 3.1 and 3.10 can live side by side as distinct bubbles, handy for denoting separate but related measurements. Nothing changes about how bubbles work; it's purely a way to keep things organized and readable.

Vendor-sourced tool calibration

Calibration can now be done by an outside vendor, not just an internal user. The calibration form lets you pick either one as the calibrator, and each vendor's detail page has a new tool-calibration tab showing a full history of that vendor's calibration records.

Calibration dates and status in the tool download

The tool download now includes Next Calibration Date and Calibration Status columns, requested for audit exports. Both are read-only, and the headers line up with the grid so you can download, edit, and re-upload the template without anything breaking.

When a machine produces a non-conformant part, you stop the run, record the non-conformance, and address it before more parts go out of tolerance. You've always been able to create an NCR from the details tab — but that pulled the operator out of their inspection flow, and they had to remember to do it. Now there's an NCR button right inside the In Process Tracking checkpoints panel, and it turns red when there's a non-conformant entry. The operator gets a clear visual cue on the page they're already working in.

Shopify webhook security and GDPR compliance

Inbound Shopify webhooks are now verified for authenticity before Fulcrum acts on them, and we've added dedicated handling for Shopify's required GDPR data-request, customer-redact, and shop-redact webhooks — keeping the integration secure and compliant.

Richer inventory-event webhook payload

The inventory-event webhook Fulcrum sends out now carries more detail up front — the event's type, a secondary type, and its source — so the systems you've connected can filter events by type without an extra follow-up call back to Fulcrum.

Expanded vendor endpoints on the Public API

The Public API's vendor and vendor-contact update endpoints have been expanded, giving connected systems more to work with.

When a received line item's billed subtotal differs from what was originally entered, the purchase order line-items grid now shows a warning icon next to the amount, so the discrepancy is easy to catch while you're scanning the grid.

A new View Work Order button on the job detail page lets you jump straight from a job to its work order.

More structural materials are now supported: Reinforcing Bar (shown as "Rebar"), Half Round Bar, and Half Oval Bar. Materials also gained a Schedule field to capture the nominal wall-thickness designation used for pipe.

You can now fully manage landed cost distribution directly on the purchase order — edit fees per row, redistribute across all rows, and save with built-in validation to keep inventory costs accurate.

‍

Drag-and-drop reordering is back for sales order line items on orders under 200 lines. For very large orders — over 200 lines — you can now reorder using number inputs, since drag-and-drop doesn't play nicely with the way long lists scroll. We also fixed line items spilling past the edge of the container, which had been causing a sideways scroll and misaligned labels.

Tired of clicking "Mark as Sent" after every quote you email? Now you don't have to. When you email a quote through Fulcrum and it sends successfully, the quote moves itself from Draft or Approved to Sent automatically — one less manual step.

Your planned routing times are only as good as the assumptions behind them — and over time, reality drifts. The BOM editor now shows a Job Avg next to each step's setup, labor, and machine time, pulled from your recent job history and compared against the plan. When the two drift apart, a colored chip flags the step: green when you're within 10% of plan, yellow when you're 10–25% off, and red when you're more than 25% off. You'll see how many jobs went into each average, and you can click in for a breakdown showing each job, the operator, and any jobs left out as outliers. Like what you see? Hit Apply Avg to push the average straight into the planned time, or open Routing Settings to review every step in one place and Apply All Averages in a single click. The audit shows up anywhere the BOM is editable — items, draft quotes, sales orders, and active jobs — and it automatically filters out bad data like forgotten clock-ins, so the numbers you see are the numbers you can trust.

The days of waiting on the old Purchase Orders page are coming to an end. A rebuilt Purchase Orders page is starting to roll out as a beta. We focused on moving fast while keeping disruption to a minimum, so the page mirrors the experience you already know as closely as possible. You'll notice a few small visual differences, but the workflow and behavior should feel very familiar — no retraining required. It's also a foundational step toward a more stable, faster-moving application, which means quicker improvements down the road. The rollout starts with shops that don't currently use integrations; we'll keep wrapping up the integrations work and monitoring feedback, and expect to reach the broader customer base within the month.

New to Archie? There's now a guided way in. First-time users are greeted with a Meet Archie panel that explains what Archie is, what it's great at, the data it can pull, and where the current gaps are — all tailored to your permissions and role (Sales, Jobs, Purchasing, and so on). You'll find Tips & Tricks on getting the most out of it, an On the Roadmap section for what's coming, and sample prompts curated to your role to help you get started: the first is always an advice-style question, followed by data-pulling examples, and they fade away once you've gotten the hang of things. You can revisit the panel anytime from the Explore Archie dropdown or the Meet Archie button in the chat. The What's New / Changelog also got a refresh with search, filtering, cleaner styling, and clearer callouts when a new version of Archie ships.

Operators clocked into work order operations now stay visible when filtering by department or work center — no more disappearing workers.