Shop Operations | Align your teams, meet goals, and grow

Run a smoother, faster, more connected shop. Every team member accesses the information they need, precisely when they need it, ensuring consistency across teams. When your team operates with the right information, efficiency climbs, mistakes drop, and orders flow smoothly from quoting through invoicing.

Sales can focus on building strong customer relationships while creating estimates quickly and accurately. All details transfer to engineering, ready for them to update drawings, add instructions, or make revisions.

Revisions and instructions sync live to the job, so operators or machinists making parts see the latest information. If something goes wrong, operators can chat or send an Alert to engineers for help and receive file changes without leaving their post.

Attachments and revisions in job tracking

When operators pick materials, inventory is depleted automatically. For traceability, lot tracking and certification tracking tie together, rolling up to your jobs as materials are picked.

Shipping statuses sync to Invoicing so the accounting team has the information they need to follow up on invoices.

Customers can see Invoices and Order progress through the Customer Portal and communicate about new orders and quotes.

First Article Inspections, ballooned drawings, in-process checkpoints, and scrap tracking are all built into the shop floor interface to help your team maintain high quality standards and reduce defects.

When receiving material, inventory quantities update automatically, showing the purchasing team exactly what's available and what needs to be ordered.

Optimize for flexibility and throughput. Whether there’s a hot job, missing material, or order change, the Autoschedule keeps up, shifting work to hit deadlines and updating for operators. Don’t let changes stop you from delivering orders on time.

“I love the scheduler... If you make a change to the schedule, [operators] see whatever change you had made. It’s just moving a lot faster."

Rodd Blessey

President

Aldine Metal Products

Read in The Fabricator ->

Make communication your shop’s superpower. Immediate clarity reduces downtime, boosts productivity, and transforms your entire shop’s performance from reactive to proactive. With Job Tracking, operators instantly see what jobs are next, what materials they need, and how to tackle each job the moment they log in.

The Operation List puts the highest priority work at the top, so operators can filter to the work station or equipment they’re working on and see exactly what to do next.

Click 'Start' to track setup, labor, or machine time. Progress syncs to the rest of Fulcrum for instant costing and visibility. Integrate with machine monitoring software to track machine time automatically.

Set pre, in-process, and post operation checkpoints to enforce your quality management system. Build first article inspections with signs offs and statistical process control right into the everyday workflow.

Picking shows operators where materials are and what to pick, so there’s no confusion when grabbing material. Inventory updates in realtime as operators select the material used on the job.

Built-in chat brings you, your operators, and engineers closer to together by giving everyone a way to communicate. All chats, images, and attachments sent are saved with the jobs for future reference.

The Dashboard allows operators to see what jobs they’re clocked into, adjust timers, and read chats, giving them a way to review their own work.

Matt Soucie

President

CAMM Metals, Inc

Hear Matt's Story ->

“Having the office and the shop now communicating in the same platform — the efficiency in which things happen in the company is so much better.”

Build quality into everything. Develop your quality management system with accurate realtime data at its core. Check all the boxes for ISO 9001 and AS9100 compliance while Fulcrum recommends ways to continuously improve your shop. Pass audits effortlessly and hold a reputation for high quality.

Non-Conformance

Identify, segregate, and disposition any part that doesn’t meet requirements. Create a Non-Conformance Report (NCR), evaluate the nonconformance (can it be reworked? used as-is with concession? or must be scrapped?), and track incidents.

Corrective Actions

Define how you’ll investigate the root causes of problems and implement fixes to prevent recurrence. Create Corrective Action, Preventative Action, Supplier Issue, and Safety Issue reports.

Quality Dashboard

Understand how well you’re doing at adhering to your own Quality plan. Fulcrum shows you your plan, the controls, and how you’re doing on them. the life of an item in all its context.

Scrap Reports

Drill into issues with scrap heat maps. Use real data about what is causing scrap to identify risks and opportunities and inform your continuous improvement plans.

Audits

Easily and quickly retrieve your ISO data in seconds and be audit ready, always. Export NCR, CAPA, on-time delivery, vendor issue data and more based on the needs of your quality management system.

Traceability

Lot control allows for full traceability of both raw materials and the products you make. Raw material certs tie to lots, automatically rolling up on your jobs as materials are picked. Create CoCs for your products and quickly send all documentation to your customer.

Switch to fulcrum

Launch in 12 weeks or less

Our in-house Launch team configures Fulcrum to fit your business and offers comprehensive training and support along the way. Instead of charging by the hour, Fulcrum Launch has a one-time, fixed fee to ensure your business is set up for success from the start.

Explore Launch ->

Different from the ground up

Fulcrum is built on modern technology, enabling us to rapidly expand features and functionality.

Hosting

Azure Cloud*

Latency

1.52 second

Security

ITAR, CMMC 2.0 ready

Quality

ISO 9001, AS9100

API

Open API included

Integrations

25+ out of the box

Updates

Weekly

Users

Unlimited

Focus

Machine Shops & Fabricators

*ITAR compliant sheet metal fabricator and machine shop sites are hosted on Azure Government Cloud to meet ITAR requirements.

Constant improvements

We dedicate over half of our resources to research and development, compared to the SaaS average of 36%. This allows us to quickly develop new functionality for leading shops.

See Product Updates ->

$40m for continued growth

We’ve raised over $40m from some of the best investors in the world. Find out why they’re the best:

Seed Round ->Series A ->Series A2 ->

<2hr.

Response Time

75%

Engineers

Fast, expert support

Our support team is 75% engineers with an average response time of 1 hour and 58 minutes — 3.6x faster than the average SaaS response time.

See fulcrum for yourself

Pick a time that works for you and we'll send an event invite to your inbox.

+1 (612) 502-0050

Take a personalized
self-guided tour

Align your teams, exceed goals, and grow.