Archie is AI built into Fulcrum. Ask anything about your shop, then build custom apps on top of your data. All real, all live, all yours.
The dashboards, custom apps, and automations your ERP never had. Describe one. Archie builds it in Fulcrum, on your live data in minutes — not months.
Agents run on their own preforming tasks how you want - when you want.
Activate agents from our pre-configured library or create your own based on events, recurring times, or third party tools.
Drafts a friendly follow-up for every invoice that has slipped past terms.
Add to Archie →Surfaces jobs bleeding margin while they are still open, so you can act early.
Add to Archie →Compiles on-time delivery and quality stats for every active supplier.
Add to Archie →Describe what you want it to watch for and what to do. Schedule it, or hook it to any event in Fulcrum.
Start in Studio →Archie is the AI built into Fulcrum. It reads your shop's live data: jobs, quotes, routings, inventory, customers. Then it answers questions, takes action, and builds custom tools, all in plain English. It comes in three parts: Archie Chat (ask anything), Archie Build (build tools and automations, beta), and Archie Studio (custom apps, coming soon).
Anything you'd otherwise dig through Fulcrum to find. Real examples: "What are my hot jobs due this week?" "What's my true cost on job 4856?" "Which vendors are most often late?" "Explain the scheduler logic." "Draft a follow-up on quotes still sitting in sent." Archie answers from your live data, and can take the next step, like raising the invoice or updating a due date.
ChatGPT, Claude, and Copilot don’t know your shop or how Fulcrum really works. Archie does. It reads your live Fulcrum data: your jobs, your customers, your routings, your history. It answers in that context. LLMs will write you a generic collection email. Archie writes the one your customer actually responds to, based on what’s worked for them before.
Most manufacturing AI is a bolt-on: it can answer a question but can't do much else, and it's only as good as the thin data underneath it. Archie is built into Fulcrum, so it works from live, paperless shop data and can act on it, not just talk about it. The difference isn't the model. It's how much of your real shop the AI can actually see.
By default, no. Archie preps the work and routes it to you for approval before it goes out. You decide whether any low-risk tasks (like a reorder check-in to a long-time customer) send on their own. That's your call, not Archie's default.
Depends on the account. Personal accounts, free or paid, on both ChatGPT and Claude may be used to train future versions of those models unless you've opted out. That means job data, cost data, or customer information typed into a personal account could end up shaping a model other users interact with later.
API accounts are governed differently. Both OpenAI and Anthropic state that API data is not used for training. This is the access Archie is built on, so your shop's data stays inside Fulcrum's environment rather than feeding an external model.
If your team is currently using a personal AI account for any shop-related work, it's worth checking that account's data settings, or moving that work into Archie instead. For customers hosted in our ITAR environment, the models are hosted directly by Azure in their FedRAMP environment, so your data never leaves the FedRAMP enclave.
