fulcrum Launch

Not your average ERP implementation

Dedicated in-house Fulcrum experts guide your launch. No billable hours. Fixed, one-time launch fee.

Your guide from kickoff to go-live

Here for you every step of the way
From day one, you’ll have a dedicated Launch Manager to help migrate your existing data, build out your processes, and train your team. Our in-house Launch Team has helped hundreds of machine shops and fabricators establish a strong foundation in Fulcrum. We bring that experience to every implementation, while tailoring the process to how your shop actually runs.
PHASE 1
Define
Align on goals, understand how your shop really runs, and configure the digital foundation.
PHASE 2
Build
Migrate and validate the core data that drives your business and construct the workflows that matter most.
PHASE 3
Validate
Test real-world scenarios, connect integrations, and pressure-test Fulcrum using “day-in-the-life” workflows.
PHASE 4
Launch
Role-based training, go-live support, and stabilization — followed by continuous improvement.

Designed for shop simplicity

No training manual required
We put serious thought into making Fulcrum easy to use for everyone, especially those on the shop floor. That means less time learning software and more time running jobs, moving parts, and keeping work flowing. When operators don't have to fight the software, adoption happens faster, bottlenecks shrink, and throughput goes up.

Integrate with your favorite tools

Logos of integration partners: Salesforce, Paperless Parts, Intuit QuickBooks, HubSpot, Machine Metrics, NetSuite, Datanomix, ShipStation.
Integrate your favorite tools
We go deep where it matters (manufacturing), we don’t rebuild what already works (accounting), and we make sure it’s all connected correctly during Launch.

Your Launch Manager helps set up and map integrations so your data syncs cleanly from day one.

Industry-leading support,
included forever

Customer review by Adam Z., Automation & Data Specialist for small business, rating 4.5 out of 5 stars, praising intuitive interface, straightforward implementation, cloud-first architecture, and strong customer support.
Testimonial from Josh Y., Co-Founder and Head of Supply Chain, praising Fulcrum team for being very accessible even a year after implementation, with a 5-star rating.
Customer review by Mark S. from a small business rating Fulcrum software 5 out of 5 stars, praising its excellent management of fabrication shop workload and responsive team.
Customer review by Greg F., President of a mid-market company, rating 5 out of 5 stars, praising the team as top notch and helpful with business integration and best practices.
Review by John H., Operations Manager at a small business, rating 5 out of 5 stars, praising support and onboarding, and mentioning meetings with designers and engineers to implement changes.
Customer review from Roggen F., a small business owner, praising Fulcrum's best customer support and dedicated launch manager, with a 5-star rating.
Customer review from Jason S., Vice President, Mid-Market, rating 5 out of 5 stars, praising Fulcrum's frequent updates, minor bugs quickly resolved by an excellent support team, contrasting with stable but update-free JobBOSS.
Customer review by James P., Operations Manager at a small business, rating 5 out of 5 stars, praising smooth launch process and excellent personal support resolving issues quickly.
Customer review by Joe E., President of a mid-market company, giving Fulcrum support team 5 out of 5 stars for responsiveness, knowledge, and proactive service in manufacturing.
Customer review by Kevin W., President of Operations at a small business, giving Fulcrum a 5 out of 5 star rating and praising the efficient and consistent customer service and knowledgeable support staff.
Customer testimonial from Cres F., Managing Partner at Mid-Market, rated 5 out of 5 stars, praising exceptional service and fast product updates.
Three ways to engage — all included.
No billable hours. Ever.
Support. We’re here when you need us. Our support team includes both specialists and engineers, ready to help quickly when questions come up. Our average response time is two hours — 3.6x faster than the typical SaaS support experience (and much faster than traditional ERPs).

Account Manager. Once you’re fully launched, you’ll be paired with a dedicated Account Manager — your long-term partner at Fulcrum. They’ll help you stay up to date on what’s new, and meet with you a few times each year to identify ways to continue improving your business with Fulcrum.

Fulcrum Community. Connect with other users on our online hub to share ideas and network with like-minded shops. Join happy hours at trade shows and pop-ups around the U.S.. Join us in Minneapolis for our annual user conference, Connect, to meet the Fulcrum team and other members of the community, and get a behind-the-scenes look at where Fulcrum’s headed.

We build Fulcrum alongside our community, based on real customer experience and feedback. This isn’t software you sign up for and never hear from again — we'll be in touch.
Smiling woman wearing earbuds waving her raised hand during a Zoom video call.
Orange double quotation marks symbol.
Quote reading: 'The support has been way, way, way beyond anything I would have ever expected.' attributed to Jeff Murphy, Founder & CEO of Reformed MFG, with his photo on the right.

Let Fulcrum experts handle launch.
No outside implementers needed.
One-time fixed implementation fee.